The Leadership Minute

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FOSTER CHAOS!

Seems like everyone is talking about creativity and innovation these days.  I just read a great WSJ Opinion on the link between creativity and leadership
 
The author, Justin Brady, argues that three leadership traits are needed to foster creativity:  the ability to listen, to empathize, and to trust.  He says that true listening opens the listener up to insights and the talker responds to being listened to with even more creativity.  
 
In empathizing, leaders make it a priority to put themselves in the other person’s shoes and to find the truth in their words, again creating connection that spurs more innovation.
 
And, finally, in choosing to trust others, leaders set up the potential for valuable experimentation (think rapid prototyping and agile development), messy processes which can lead to innovative results.
 
So leaders need to embrace the chaos of collaboration and respond by listening with empathy and trust. 
 




This email address is being protected from spambots. You need JavaScript enabled to view it. me if you have found this to be true for you as a leader?

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HERO or COACH?

Are you rewarding leaders for the right behavior?

A new study published late last year suggests a different way to look at leadership.

The study measured productivity in technology-based service jobs by looking at what the best supervisors do and how that impacts results.  The study found that those leaders who focus on teaching and coaching their teams get the results of ten associates from a team of only nine.  Spread throughout a people center, this has a big impact on the bottom line.

Some questions for you to think about during performance management reviews:

  • Do you reward leaders who spend time coaching, developing, and teaching? (Or is it easier to notice and reward "heroes" who are focused on special projects and driving their own results?)
  • Does everyone you reward look like this:  smart, driven, single-minded, intent on what can be personally achieved?
  • How do you support leaders to become better coaches of others?

Final question:  How do we develop leaders who are heroes AND coaches?

 

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